Terms for Parents
Last updated: 27 September 2026
These terms add to our main Terms & Conditions. You are contracting with MyCloseKin LTD.
1. Who can create a Family Space
You must be 18 or over and a parent, carer or guardian of the children you add. By creating an account you confirm this.
2. Your responsibilities
- Supervise children while they play — CloseKin Play is designed to be played together.
- Only add profiles for people you are responsible for, using a first name or nickname.
- Keep your login and the device secure, since profiles and progress are stored on it.
3. Family Access
One subscription covers unlimited adults and children in your Family Space. The 14-day free trial includes Realm 1.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payments, renewals and cancellation follow Paddle's Buyer Terms and our Refund Policy.
4. Not therapy
CloseKin Play is a family conversation game. It is not therapy, counselling or professional advice. If you have concerns about a child's wellbeing, please seek professional help.
5. Your children's data
We never record what anyone says during play. You can delete all profiles and progress at any time in Settings, and ask us to delete your account. See the Kids' Privacy page and Data map.
