CloseKin — connect, talk, growPlayBack home

Terms for Parents

Last updated: 27 September 2026

These terms add to our main Terms & Conditions. You are contracting with MyCloseKin LTD.

1. Who can create a Family Space

You must be 18 or over and a parent, carer or guardian of the children you add. By creating an account you confirm this.

2. Your responsibilities

  • Supervise children while they play — CloseKin Play is designed to be played together.
  • Only add profiles for people you are responsible for, using a first name or nickname.
  • Keep your login and the device secure, since profiles and progress are stored on it.

3. Family Access

One subscription covers unlimited adults and children in your Family Space. The 14-day free trial includes Realm 1.

Our payments are processed by Stripe. For transactions where Stripe acts as the Merchant of Record, Stripe handles payment, tax compliance, invoicing and transaction-level customer support. Payments, renewals and cancellation follow Stripe's consumer terms and our Refund Policy.

4. Not therapy

CloseKin Play is a family conversation game. It is not therapy, counselling or professional advice. If you have concerns about a child's wellbeing, please seek professional help.

5. Your children's data

We never record what anyone says during play. You can delete all profiles and progress at any time in Settings, and ask us to delete your account. See the Kids' Privacy page and Data map.